- Mandate:
The Department of Social Welfare and Development (DSWD) is a national agency mandated to provide assistance to local government units (LGUs), non-government organizations (NGOs), other national government agencies (NGAs), people’s organizations (POs) and other members of civil society in effectively implementing programs, projects and services that will alleviate poverty and empower disadvantaged individuals, families and communities for an improved quality of life (Executive Order No. 15 issued in 1998). It also implements statutory and specialized programs which are directly lodged with the Department and/or not yet devolved to the LGUs (Executive Order No. 221 issued in 2003). These two issuances direct the DSWD to balance its “enabling and implementing” roles as it performs its crucial functions as one of the poverty alleviation agencies of the government.
- Vision:
The Department of Social Welfare and Development envisions all Filipinos free from hunger and poverty, have equal access to opportunities, enabled by a fair, just, and peaceful society.
- Mission:
To lead in the formulation, implementation, and coordination of social welfare and development policies and programs for and with the poor, vulnerable and disadvantaged
- Service Pledge:
The DSWD Core Values of Respect for Human Dignity, Integrity and Service Excellence:
Maagap at Mapagkalingang Serbisyo
Serbisyong Walang Puwang sa Katiwalian
Patas na Pagtrato sa Komunidad
օ CITIZEN’S CHARTER 2024 2nd EDITION
ο CITIZEN’S CHARTER 2024 1st EDITION
ο CITIZEN’S CHARTER 2024 1st Edition
o CITIZEN’S CHARTER HANDBOOK 2022 1st Edition Filipino Version
ο CITIZEN’S CHARTER 2023 14th Edition
ο Frontline Services
- Securing Travel Clearance for Minors Travelling Abroad
- Processing of Social Pension Application
- Process on Releasing of Stipend to Social Pension beneficiaries
- Securing Foster Placement Authority
- Securing Foster Care License
- Securing Certification Declaring a Child Legally Available for Adoption
- Process of Domestic Adoption
ο Internal Service at the Field Office
- Processing of Compensation
- Processing of cost of Service for Contract of Service Workers
- Processing of Service Records and Certificate of Employment
- Processing of Application for Leave
- Processing of Request for Statistical Data
- Processing of Request for Name Matching
- Processing of Application for Specialized Training Official Time
- Processing of Application for Specialized Training DSWD Funded
- Issuance of Certificate of No Pending Administrative Case
- Budget Earmarking of Project Proposal
- Budget Certifying Availability of Allotment
- Processing of Purchase Request Through Competitive
- Processing of Purchase Request Through Alternative Method of Procurement
ο External Services at the Field Office
- Registration of Private Social Welfare and Development Agencies
- Licensing of Private Social Welfare and Development Agencies
- Issuance of Certificate of Authority to Conduct Regional Fund Raising Campaign to Individual
- Issuance of Certificate of Authority to conduct National fund Raising Campaign to Individual Corporation, Organization or Association
- Endorsement of duty
- Accreditation of Social Workers Managing Court Cases
- Accreditation of Public Social Work Agencies with Center
- Accreditation of Private Social Welfare and Development Programs and Services
- Accreditation of Pre Marriage Counselors
- Accreditation of Local Government Unit
- Processing of Request for Coverage
- Processing of Permit to Shoot
- Processing of Permit to Interview
- Provision of SLP Intervention
- Processing Policy Development project
- Obtaining Social Welfare and Development Data
- Approval for the Conduct of Research Study
- Processing of Request for Statistical Data
- Processing of Listahanan Data Sharing
- Issuance of Certificate of Completion
- Contracting Phase for Affiliation
- Application for OJT
- Filling-up of Vacant Permanent Position
- Submission of Application for Vacant Position
- Provision of Technical Assistance
- Application of Bayanihang Bayan Program
ο Services in Centers and Residential Care Facilities
- Sanctuary Center
2 Rehabilitation Sheltered Workshop
- Social Auxiliary Service
- Production Service
- Medical Service
- Marketing Service
- Administrative Service
3. RSCC
4. National Vocational Rehabilitation Center
- Processing of Trainees Admission
- Processing of Trainees Exploratory Period
- Processing of Trainees Gratuity Allowance
- Processing of Rehabilitation Trainings and Activities
- Processing of Job Placement of Trainees
5. Marillac Hills
6. Jose Fabella Center
7. INA Healing Center
8. Haven for Women
9. GRACES
10. Elsie Gaches Village