1. Mandate:


The Department of Social Welfare and Development (DSWD) is a national agency mandated to provide assistance to local government units (LGUs), non-government organizations (NGOs), other national government agencies (NGAs), people’s organizations (POs) and other members of civil society in effectively implementing programs, projects and services that will alleviate poverty and empower disadvantaged individuals, families and communities for an improved quality of life (Executive Order No. 15 issued in 1998). It also implements statutory and specialized programs which are directly lodged with the Department and/or not yet devolved to the LGUs (Executive Order No. 221 issued in 2003). These two issuances direct the DSWD to balance its “enabling and implementing” roles as it performs its crucial functions as one of the poverty alleviation agencies of the government.


  1. Vision:


The Department of Social Welfare and Development envisions all Filipinos free from hunger and poverty, have equal access to opportunities, enabled by a fair, just, and peaceful society.



  • Mission:


To lead in the formulation, implementation, and coordination of social welfare and development policies and programs for and with the poor, vulnerable and disadvantaged



  1. Service Pledge:


The DSWD Core Values of Respect for Human Dignity, Integrity and Service Excellence:


Maagap at Mapagkalingang Serbisyo

Serbisyong Walang Puwang sa Katiwalian

Patas na Pagtrato sa Komunidad

ο  CITIZEN’S CHARTER 2024 1st Edition

o   CITIZEN’S CHARTER HANDBOOK 2022 1st Edition Filipino Version

ο  CITIZEN’S CHARTER 2023 14th Edition

o   CITIZEN’S CHARTER 2022 13th Edition

o   CITIZEN’S CHARTER 2022 12th Edition

ο   Frontline Services

ο   Internal Service at the Field Office

ο   External Services at the Field Office

ο   Services in Centers and Residential Care Facilities

  1.  Sanctuary Center

 2   Rehabilitation Sheltered Workshop

3.   RSCC

4.   National Vocational Rehabilitation Center

5.   Marillac Hills

6.   Jose Fabella Center

7.   INA Healing Center

8.   Haven for Women


10. Elsie Gaches Village




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